Returns & Exchanges
At DUKE + DEXTER, we want you to be fully satisfied with your purchase. If your items aren't quite right, you can return or exchange them within 21 days of delivery, provided they are in unworn, original condition.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging, ensuring all tags and protective materials are intact to qualify for a full refund.
Generate Shipping Label
Download and print your prepaid shipping label from the portal, then securely attach it to the outside of your parcel.
Drop Off and Track
Drop your package at the designated courier location and keep your tracking receipt; we will process your refund or exchange once the inspection is complete.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing