Frequently Asked Questions
Everything you need to know about your DUKE + DEXTER experience.
Where are DUKE + DEXTER products made?
All our footwear is handmade in England, ensuring the highest standards of craftsmanship and ethical production in every pair.
How long does international shipping take?
We offer worldwide express shipping. Most international orders arrive within 3-5 business days, depending on your location and customs processing.
What is your return policy?
We offer a 14-day return period for all unworn items in their original packaging. Please note that limited edition drops may have specific exchange-only conditions.
How do I find the right size?
Our shoes generally fit true to size. We provide a detailed size guide on each product page with measurements for UK, US, and EU scaling to help you find the perfect fit.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options including Klarna and Clearpay for flexible installments.
Can I track my order?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking link to monitor your delivery in real-time.